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Delivery Information

Shipping Policy

During the first few months of our operation, the products will be shipped out next day after confirmation of order by our trusted delivery partner. We are targeting towards making same-day delivery possible, in a few months time, as we find out the most efficient ways to bring fresh products right from the farm to your table in a few hours. We will start delivering within Dubai first, and will be making deliveries all over UAE in a matter of months. Please stay tuned for our updates on the progress in this regard.

If you enter an incorrect delivery address/contact number, and consequently a parcel is returned to us or is undelivered, we reserve the right to charge additional postage to cover the re-sending of your parcel to the correct address.

Once you place an order, you will receive the confirmation on your register mobile number and Email ID with Shipping method, Mode of payment, Amount and Time.

Track your Order

We try our best to deliver your product well before the delivery date. Our online mechanism allows you to track the exact location and status of your order.

Delivery Time

Our standard delivery timings are 9am to 6pm Saturday to Thursday. All orders received before 2pm will be delivered next working day. **Orders placed on Friday will be delivered on Sunday. Our customer service will get in touch with you to coordinate once we receive your order.

Cancellation policy

Although we do not encourage cancellation of the order, under certain circumstances, the customer can request for a cancellation. In case an order is canceled from our end, the customer will be eligible for a full refund to their account. However, if the order is canceled by the customer, we have the right to change a cancellation fee in order to compensate for the loses.